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How 78bd Handles Your Personal Information

Your account data, payment details, and browsing activity on 78bd are handled with clear rules — what we collect, why we collect it, and how you can request changes. Access to our platform depends on your local law and eligible regions.

Data collected only for account operationbKash, Nagad, Rocket payment data protectedContact us anytime to review your dataBangladesh-focused data handling
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78bd How 78bd Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply security controls across every layer of your account — from the moment you deposit via bKash to the moment a withdrawal clears to your Rocket wallet. Here is how each area works in practice.

Encryption in Transit All data moving between your device and our servers is encrypted. This covers login sessions, payment confirmations, and account updates on both mobile and desktop.
Payment Data Isolation Your bKash, Nagad, and Rocket payment details are handled by the respective payment processors. We store only a transaction reference, not your full wallet credentials.
Cookie and Tracking Policy We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.
Data Retention and Deletion Account records are kept for the period required under applicable law. Once that period ends, personal data is deleted from active systems. Submit a deletion request via live chat or email to start the process.
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account details so we can locate your records and respond promptly.

Live Chat Start a chat from your account dashboard. Our support team can log a formal data request and confirm receipt during chat hours.
Email Support Send your data request to our support email address. Include your registered mobile number and the specific data action you are requesting.
Account Settings Some data corrections — like updating your mobile number or linked wallet — can be made directly inside your account settings without contacting support.

Common Questions About Your Privacy on 78bd

These are the questions we hear most often about how your data is handled. If your question is not here, contact support through live chat or email.

We collect your name, mobile number, date of birth, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged for security purposes.

Yes. Submit a data access request via live chat or email with your registered account details. We will compile and share your data within the timeframe required by applicable law.

Only where necessary — payment processors receive transaction data to complete your deposit or withdrawal, and regulatory bodies may receive data where local law requires it. We do not sell your data.

Contact support through live chat or email and request account closure with data deletion. We will retain records only for the legally required period, then delete them from active systems.

No. Your wallet credentials stay with bKash and Nagad. We store only a transaction reference number so we can match your deposit or withdrawal to your account.

Basic details like your linked mobile number can be updated in account settings. For identity document corrections, contact support via live chat and our team will guide you through the verification step.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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